The Texas Rangers 'Brand' (1)

Subscribe to Comments for "The Texas Rangers 'Brand' (1)"

Replies

MtGrizzly's picture
Submitted by MtGrizzly on

This is great...and will fly right over most folks heads. Brand management is critical to business. I lose sleep over it every time we introduce a new product.

I often wonder about the Mariner brand and think that the team needs a serious brand makeover. The "Family Friendly Casual" brand identity that they have intentionally cultivated just aggravates me.

 

jemanji's picture
Submitted by jemanji on

Fortunately, they are as forced to react to the difference between 3.5m and 2.2m attendance, as are teams who have a rather different "brand" idea ... that's our only saving grace...

jemanji's picture
Submitted by jemanji on

That you have to wonder, whether it was just a case of taking the first $2m/year offer, or whether the Mariners zero'ed in on that type of endorsement ...

Cause coming into Safeco and seeing that giant friendly sign doesn't feel like a coincidence...

MtGrizzly's picture
Submitted by MtGrizzly on

Heh. I'm not sure how much of our brand strategy and product development can be related to baseball, except in the abstract.  We've got a serious schism between our various customer segments and our product development strategy. Our product dev folks almost all come (with me) from the early VC funded startup. A large percentage of our customer base now comes via a large "minnow swallowing a whale" acquisition that took place a little over a year ago.

Introducing products to the early adopters "we" are used to is very different from introducing products to the late majority customers that we acquired.  Complicating matters is the fact that we are slowly changing the brand of the company that was acquired. That brand is in flux, which is always dangerous for an established company. Add in new product releases to a customer base that is risk averse with a lot of managers and employees that have never really introduced product before and yeah, I'm not sleeping all that well.

 

jemanji's picture
Submitted by jemanji on

Well, when it doubt, sincere customer service is always a good brand :- )

MtGrizzly's picture
Submitted by MtGrizzly on

No doubt. I do grow weary of having to reset customer expectations after sales gets done blowing smoke up their hoo-ha, I know that.

But hey - if Ops and Sales got along, it might be one of the final seven signs.

SABR Matt's picture

I would LOVE to know just how in the heck they calculate the value of Coke's brand name.

What I *DO* know is that Pepsi is a far...far superior soft-drink and that every blind taste test that's ever been done and published demonstrates a 2 to 1 majority of people prefered Pepsi to Coke (give or take a few percentage points)...so their brand name must be worth a ton of money to keep them earning roughly a 2 to 1 majority in sales of soft drink.

Leave a Reply

By submitting this form, you accept the Mollom privacy policy.